111ok Privacy Policy — How We Keep Your Data Safe

The security of your personal data is our top priority. This Privacy Policy explains in detail how 111ok collects, uses, and protects your information.

Last Updated: January 2026

Why Your Information Is Completely Safe at 111ok

We don't just follow the rules — we genuinely invest in protecting your privacy.

SSL Encryption

All data transfers on the 111ok platform are secured with 256-bit SSL encryption. Your payment details, password, and personal data cannot be intercepted in transit.

No Sale of Data

111ok never sells your personal information to third parties. Your name, phone number, and email address are never shared with marketing companies.

Secure Data Storage

All your data is stored encrypted on secure servers. Regular security audits are conducted and firewalls are active to prevent unauthorized access.

Cookie Transparency

We are transparent about which cookies we use and why. Members have the option to disable non-essential tracking cookies.

Your Controls

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Breach Notification

In the event of a data breach or security incident, 111ok will notify affected members within 72 hours and take immediate action.

By using the 111ok platform, you are considered to have accepted this Privacy Policy. If you have any questions about how your data is collected or used, please contact our support team.

1 Introduction

111ok is an international online gaming platform serving users in Bangladesh and around the world. Protecting our members' privacy is a core part of our commitment to them.

This privacy policy explains what information 111ok collects, how it is used, who it may be shared with, and what rights you have over your data. This policy applies to the 111ok website, mobile app, and all related services.

Please read this Privacy Policy in full before registering or making any transactions with 111ok. If anything is unclear, reach out to our support team — we're always here to help.

2 What Data We Collect

111ok collects the following types of information. We only collect what is necessary — no excessive or irrelevant data is requested.

Personal Identification Information

  • Full name (as per national ID or passport)
  • Date of birth & age verification details
  • Email address & mobile number
  • Residential address & country
  • National ID or passport number (for KYC verification)

Financial Information

  • Deposit & withdrawal amounts and timestamps
  • Payment methods used (bKash, Nagad, Rocket, Bank)
  • Last four digits of mobile banking number (full number is never stored)
  • Transaction History & Records

Technical Information

  • IP address and device type
  • Browser type and language settings
  • Operating system and screen resolution
  • Session duration and time spent on the platform
  • Cookies & Session Data

Gaming Activity Information

  • Game history & betting records
  • Win & loss records
  • Bonus claim & usage history
  • Gaming session duration & preferences
We never store your mobile banking PIN, bank password, or full card number. All payment processing is handled exclusively through secure third-party payment gateways.

3 How Your Data Is Used

111ok uses the data it collects for the following purposes. Every piece of data has a specific and legitimate use — nothing is used without reason.

Data Type Purpose of Use Legal Basis
Identity Information Account creation, KYC verification, and age confirmation Contractual Obligations
Contact Information Transaction confirmations, security alerts, and support Legitimate Interest
Financial Information Payment processing, fraud prevention Contractual & Legal Obligations
Technical Information Platform improvement, security monitoring Legitimate Interest
Gaming Information Responsible gaming monitoring, bonus management Contractual Obligations

111ok never uses your data for unauthorized marketing, political purposes, or personal profiling. If you no longer wish to receive promotional communications, you can unsubscribe at any time.

4 Data Sharing & Disclosure

111ok never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
  • Game Provider: Game providers may access limited session data to verify results.
  • Legal authorities: Data may be disclosed in response to a court order, investigation, or other legal obligation.
  • Anti-fraud partners: Specific data is verified to prevent fraud and money laundering.
  • Technology Service Provider: For hosting, email, and analytics services — all providers are bound by strict confidentiality agreements.
All of our third-party partners are required to comply with 111ok's privacy standards. Any partner found to be in breach of these standards will have their agreement terminated immediately.

5 Data Protection Measures

111ok uses industry-leading technology to protect your data. Our security infrastructure is regularly tested by independent auditors.

  • 256-bit SSL/TLS Encryption: All data transfers on the website and app are encrypted.
  • AES Encryption: When storing sensitive information in the database.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Access controls: Only authorized personnel can access data on a need-to-know basis.
  • Automated Threat Detection: 24/7 security monitoring is active.
  • Regular Backups: Encrypted backups are maintained to minimize the risk of data loss.

Please note — no one can guarantee 100% security on the internet. We strongly recommend keeping your password strong and avoiding logging in from unfamiliar devices.

6 Cookie Policy

111ok uses cookies on its website to enhance your browsing experience. We use three types of cookies:

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preference, theme, or game settings.
  • Analytics Cookies: To understand which pages are used most — these are optional.

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may prevent the platform from functioning properly. 111ok does not use any third-party advertising tracking cookies.

7 Data Retention Period

111ok does not retain data beyond what is necessary. Retention periods for different types of data are outlined below:

  • Account information: For the duration your account is active and for 5 years after closure (as required by law).
  • Transaction Records: A minimum of 7 years, as required by financial regulations.
  • KYC documents: Up to 5 years from the date of verification.
  • Gaming Log: Up to 3 years (for dispute resolution purposes).
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 12 months.
  • Support Chat Logs: Deleted after 2 years.
Certain data may need to be retained beyond the periods stated above due to legal obligations. You will be notified separately if this applies to you.

8 Your Rights

You have a number of important rights regarding your personal data. 111ok respects these rights and is committed to responding within a reasonable timeframe.

Your Privacy Rights

Right of Access

You can find out what information we hold about you and request a copy.

Right to Rectification

You can request a correction if any of your data is inaccurate.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be temporarily suspended for specific reasons.

Right to Portability

You can receive your data in a commonly readable format (such as CSV).

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of your rights, email our support team. We aim to respond within 30 days. Please note that some requests may only be partially fulfilled due to legal obligations.

9 Protection of Minors' Data

111ok strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified at registration, and KYC documents may be requested in suspicious cases. If any minor's information is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

If a parent or guardian believes their child has created an account on 111ok, please contact our support team immediately.

Online gaming is strictly for adults aged 18 and above. Use by minors is entirely prohibited and is part of our responsible gaming policy.

10 International Data Transfers

As an international platform, 111ok may process or store your data on servers in various countries. The following safeguards are in place to ensure your protection:

  • The data protection standards of the destination country are verified before any data transfer.
  • Strict Data Processing Agreements (DPA) are in place with all international partners.
  • GDPR standards are followed for users in the European region.
  • Encrypted channels are always used for data transfers.

Regardless of where your data is stored, the privacy protections described in this policy apply everywhere.

11 Privacy Policy Changes

111ok may update this Privacy Policy from time to time. Changes may be made due to:

  • New legal or regulatory requirements
  • Addition of new services or features
  • Improvements based on member feedback and complaints
  • Security-Related Changes

For significant changes, a notification will be sent via email or the platform, and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our support team. We aim to provide an initial response within 72 hours.

Ways to Contact Us

  • Email: [email protected] (please use the subject line "Privacy Request" for privacy-related inquiries)
  • Live Chat: 24/7 support is available via the chat button at the bottom right of the platform
  • Help Center: FAQ Page Get answers to common questions from

Please include your registered email or user ID when submitting a request — this helps us respond more quickly. If a complaint takes longer than 30 days to resolve, you will be kept informed of its progress.

111ok's Privacy Policy is designed with your protection in mind. We believe transparency and trust are the foundation of a lasting relationship.

Privacy Inquiries

No, never. 111ok does not sell your mobile number or email to any advertiser or third party. Your contact details are used solely for important account-related matters.

Yes. 111ok never stores your full mobile banking number or PIN. Only the last four digits are retained for transaction records. All payments are processed through a separate encrypted gateway.

Partially. Financial regulations require that transaction and KYC records be retained for 5–7 years. However, your gaming profile, preferences, and other personal data will be deleted after the applicable retention period.

We do not track your GPS location directly. However, your approximate country or city may be identified via your IP address — primarily to verify geographic restrictions and prevent fraud.

Email our support team with the subject line "Privacy Request". Sending it from your registered email address will speed up identity verification. A copy of your data will be sent within 30 days.

Every promotional email includes an "Unsubscribe" link at the bottom — clicking it will stop future promotional emails. However, important account-related emails (transaction confirmations, security alerts) will continue to be sent.

Your privacy is assured — play with complete peace of mind

Now that you're familiar with 111ok's Privacy Policy, go ahead and open an account with confidence and enjoy the best online gaming experience in Bangladesh.

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